How the Market for AI Receptionists Developed and Paved the Way for AI Agents
The rise of digital labor led major CX and CCaaS vendors to introduce virtual receptionists as a primary point of customer contact, driving …
Current signals on AI, control, meeting rooms, AV-over-IP, and commercial AV strategy.
Showing 25–36 of 347 articles
The rise of digital labor led major CX and CCaaS vendors to introduce virtual receptionists as a primary point of customer contact, driving …
A recent Metrigy study reveals that IT and CX leaders prioritize integration, pricing, and artificial intelligence expertise when selecting …
swXtch.io has introduced abbe, an agentic AI platform designed to simplify live media networking and infrastructure deployment. This new too…
IC Realtime has officially launched Bunker, an edge-AI security intelligence platform designed for residential spaces. Powered by NVIDIA Jet…
On the Higher Ed AV Podcast, Dan Litvin discusses how practical AI and open APIs are shifting campus technology support from reactive calls …
AI lighting controls are transforming intelligent buildings by using natural language and automated cross-system validation to replace compl…
unRAVL, the AI-powered operating system from PureTek Group, received InfoComm 2026 Best of Show honors from both AV Technology and Tech & Le…
Mimir will demonstrate its latest browser-based editing, connected media workflows, and AI orchestration capabilities at the IBC 2026 exhibi…
Sonos has begun rolling out Sonos 27, a next-generation audio operating system featuring AI control through outside assistants and automated…
Nureva Inc. has announced Room Assistant, a new AI-powered feature that brings natural language processing to the Nureva Console management …
AgileTV will demonstrate its integrated TV platform at IBC2026, showcasing AI-powered TV experiences and smart operations to simplify conten…
As organizations adopt artificial intelligence, traditional human-only customer experience metrics are shifting toward hybrid approaches.…